bdok bet Terms and Conditions for Bangladesh Players

01 Introduction

Welcome to bdok bet. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and bdok bet ("the Platform", "we", "us", "our"). The bdok bet platform is accessible at https://bdok-bet.app and provides online casino games, fishing arcade games, bingo, and related gaming services to players in Bangladesh.

By registering an account, making a deposit, or placing a bet on the bdok bet platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the bdok bet platform.

These Terms should be read alongside the bdok bet Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform. In the event of any conflict between these documents, these Terms take precedence unless otherwise stated.

02 Eligibility

To register and play at bdok bet, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. bdok bet does not permit players under the age of 18 to register or play under any circumstances.
• You must be a natural person. Corporate accounts, automated accounts, and accounts registered on behalf of another person are not permitted.
• You must not be registered as a self-excluded player on the bdok bet platform or on any other platform where a self-exclusion agreement is in effect.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of bdok bet or any of its affiliated companies.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your location.

bdok bet reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the payment method used, minus any amounts already wagered.

03 Account Registration

Each player is permitted to hold one account on the bdok bet platform. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any balances held within them.

When registering your bdok bet account, you are required to provide accurate and complete information including your full name, date of birth, email address, and mobile number. You must keep this information up to date. If your contact details change, you are responsible for updating them in your account settings promptly.

You are responsible for maintaining the security of your account login credentials. bdok bet will never ask for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, contact the support team immediately at [email protected].

• Do not share your password with anyone, including friends or family members.
• Do not use the same password for your bdok bet account that you use for other services.
• Enable two-factor authentication if available in your account settings.
• Log out of your account when using a shared or public device.

bdok bet reserves the right to carry out identity verification checks at any point. You may be asked to provide a copy of a government-issued ID, a utility bill, or other documentation to confirm your identity. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

04 Deposits and Payments

All transactions on the bdok bet platform are processed in Bangladeshi Taka (BDT). There are no currency conversion fees applied to deposits or withdrawals. The payment methods currently supported by bdok bet include bKash, Nagad, Rocket, bank transfer, and USDT.

Deposits are credited to your bdok bet account balance instantly in most cases. In rare instances where a deposit is delayed due to a payment provider issue, the funds will be credited as soon as the transaction is confirmed. If a deposit does not appear in your account within 30 minutes, contact the support team with your transaction reference number.

• The minimum deposit amount at bdok bet is ৳200.
• The maximum single deposit amount is ৳500,000.
• Deposits must be made from a payment method registered in your own name. Third-party deposits are not accepted.
• bdok bet does not charge fees on deposits. Your payment provider may apply their own fees, which are outside bdok bet's control.

bdok bet reserves the right to request documentation confirming the source of funds for large deposits. This is a standard anti-money laundering requirement and is not a reflection of any suspicion directed at the player.

05 Withdrawals

Withdrawals at bdok bet are processed to the same payment method used for the most recent deposit, where possible. This policy is in place to prevent fraud and to ensure that funds are returned to their original source. If the original payment method is no longer available, contact the support team to arrange an alternative.

Withdrawal requests are processed within the following timeframes:

• Standard accounts: Withdrawals are processed within 24 hours of the request being submitted.
• Gold tier and above: Withdrawals are processed on the same day, typically within 4 hours.
• Diamond tier: Priority processing with a target of under 2 hours during business hours.

The minimum withdrawal amount at bdok bet is ৳500. The maximum single withdrawal amount is ৳1,000,000. Players wishing to withdraw amounts above this limit should contact the support team to arrange processing in multiple transactions.

Before a withdrawal can be processed, your account must be fully verified. This means providing a valid government-issued ID and confirming your registered mobile number. Accounts that have not completed verification may have withdrawal requests held until verification is complete.

06 Bonuses and Promotions

bdok bet offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each promotion, which will be displayed on the relevant promotion page. The following general rules apply to all bonuses offered by bdok bet unless a specific promotion states otherwise.

• Bonuses are available to one account per household, per device, and per IP address.
• Welcome bonuses are available to new players only and may only be claimed once per player.
• Bonus funds are separate from real money funds. Bonus funds must meet the applicable wagering requirement before they can be converted to withdrawable cash.
• The standard wagering requirement on bonus funds at bdok bet is 20x the bonus amount unless stated otherwise on the promotion page.
• Wagering contributions vary by game type. Fishing arcade games and slots contribute 100% toward wagering requirements. Live casino games contribute 10%. Some games may be excluded from wagering contribution entirely.
• Bonuses expire 30 days after being credited to your account unless a different expiry period is stated on the promotion page. Expired bonus funds and any associated winnings are forfeited.
• bdok bet reserves the right to withdraw any bonus offer at any time and to void bonus funds if there is evidence of abuse, including but not limited to bonus stacking, arbitrage betting, or the use of multiple accounts to claim the same bonus.

07 Gameplay Rules

All games available on the bdok bet platform are governed by the individual rules of each game, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before placing bets. bdok bet accepts no responsibility for losses resulting from a player's misunderstanding of game rules.

The outcome of all games on the bdok bet platform is determined by certified random number generation (RNG) systems or, in the case of live casino games, by the physical outcome of the live game being streamed. bdok bet does not manipulate game outcomes in any way.

• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a technical fault during a game round, the round will be voided and the bet amount will be returned to the player's balance.
• If a game displays an incorrect payout due to a software error, bdok bet reserves the right to correct the payout to the amount that would have been paid under normal operating conditions.
• Players must not use any software, tool, or method designed to gain an unfair advantage over the platform or other players.

Published RTP (Return to Player) figures for games on the bdok bet platform represent the theoretical long-term average return and are not a guarantee of any specific outcome in any individual session or over any specific period of play.

08 Prohibited Conduct

The following actions are strictly prohibited on the bdok bet platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Registering more than one account on the bdok bet platform.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point.
• Using the platform if you are under 18 years of age.
• Using automated software, bots, scripts, or any other tool to interact with the platform in a way not intended for human players.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs or errors to generate winnings that would not occur under normal operating conditions. Any winnings generated through exploitation of a known or unknown bug are void.
• Using the platform to launder money or to process funds derived from illegal activity.
• Attempting to reverse-engineer, copy, or reproduce any part of the bdok bet platform.
• Harassing, threatening, or abusing members of the bdok bet support team or other players.
• Claiming bonuses in bad faith, including through the use of multiple accounts or by providing false information to qualify for a promotion.

09 Account Suspension and Closure

bdok bet reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe when requested.
• Suspected fraudulent activity, money laundering, or collusion.
• A player's request for self-exclusion under the Responsible Gaming policy.
• Inactivity — accounts with no login activity for 12 consecutive months may be classified as dormant. Dormant accounts are subject to a monthly maintenance fee of ৳100, deducted from the account balance, until the balance reaches zero or the account is reactivated.

If your account is closed by bdok bet due to a breach of these Terms, any balance remaining in the account may be forfeited depending on the nature of the breach. If your account is closed at your own request and there is no breach involved, your remaining balance will be returned to your registered payment method after any applicable verification checks are completed.

Players who wish to close their account voluntarily should contact the support team at [email protected]. Account closure requests are processed within 48 hours.

10 Responsible Gaming

bdok bet is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits, and self-exclusion. These tools are accessible directly from your account settings.

If you feel that your gaming is becoming a problem, bdok bet encourages you to use these tools and to seek support. The bdok bet support team is trained to assist players who are experiencing difficulties related to their gaming behaviour.

• Deposit limits allow you to set a maximum amount you can deposit over a daily, weekly, or monthly period.
• Session time limits allow you to set a maximum duration for each gaming session.
• Self-exclusion allows you to block access to your account for a period of your choosing, from 30 days to permanent exclusion.

Full details of the responsible gaming tools available at bdok bet are set out on the Responsible Gaming page. Players are encouraged to read that page in full.

11 Privacy and Data

bdok bet collects and processes personal data in accordance with its Privacy Policy, which is available at bdok-bet.app/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

bdok bet will never sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law. All data is stored securely using industry-standard encryption.

You have the right to request a copy of the personal data bdok bet holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to any legal retention obligations. To exercise these rights, contact [email protected].

12 Limitation of Liability

To the fullest extent permitted by applicable law, bdok bet's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

bdok bet is not liable for:

• Any loss of profits, revenue, or anticipated savings.
• Any indirect, consequential, or special loss or damage.
• Losses arising from internet connectivity issues, device failures, or third-party service outages outside bdok bet's control.
• Losses arising from a player's failure to comply with these Terms.
• Any delay in processing deposits or withdrawals caused by a payment provider.

Nothing in these Terms limits bdok bet's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.

13 Amendments to These Terms

bdok bet reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, bdok bet will notify registered players via email or via an in-platform notification.

Your continued use of the bdok bet platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and contact the support team to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of the bdok bet platform, the support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from your account dashboard after logging in.
• Response time: Live chat responses average under 3 minutes. Email responses are sent within 12 hours.

For account-specific queries, please have your registered email address and account ID ready when contacting support. This helps the team locate your account quickly and resolve your query without unnecessary delays.