Your privacy matters to us. This Privacy Policy explains exactly what personal data bdok bet collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's easy to understand.
bdok bet is an online gaming platform accessible at https://bdok-bet.app, operated for players in Bangladesh. When this Privacy Policy refers to "bdok bet", "we", "us", or "our", it means the platform and the team responsible for operating it.
As the operator of the bdok bet platform, we act as the data controller for the personal information you provide when you register an account, make a deposit, play games, or contact our support team. This means we are responsible for deciding how and why your personal data is used, and we are accountable for keeping it safe.
This Privacy Policy applies to all personal data collected through the bdok bet website at https://bdok-bet.app, the bdok bet mobile app, and any communications between you and the bdok bet support team. It does not apply to third-party websites or services that may be linked from our platform.
Your agreement: By registering an account at bdok bet, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not register an account.
bdok bet collects only the personal data that is necessary to operate the platform, verify your identity, process your transactions, and comply with applicable legal obligations. The categories of personal data we collect are set out in the table below.
| Category | Examples | Why We Need It |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration and age verification |
| Contact Data | Email address, mobile number | Account communications and support |
| Verification Data | National ID, passport copy, utility bill | KYC compliance and fraud prevention |
| Financial Data | bKash/Nagad number, bank account details, transaction history | Processing deposits and withdrawals in BDT |
| Gaming Data | Game history, bet amounts, session duration, loyalty points | Platform operation and responsible gaming monitoring |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, and platform optimisation |
| Usage Data | Pages visited, features used, time on site | Improving the platform experience |
| Communications Data | Live chat transcripts, support emails | Resolving queries and quality assurance |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
bdok bet collects personal data through the following channels:
No data purchases: bdok bet does not purchase personal data from data brokers or third-party marketing lists. All personal data we hold about you was either provided by you directly or collected through your use of the platform.
bdok bet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your account or your use of the bdok bet platform.
Marketing opt-out: If you no longer wish to receive promotional emails or SMS messages from bdok bet, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting the support team. Opting out of marketing does not affect transactional communications such as deposit confirmations and withdrawal notifications.
bdok bet does not sell your personal data to any third party. We share your data only with the categories of recipients listed below, and only to the extent necessary for the stated purpose.
No third-party marketing: bdok bet does not share your personal data with third-party advertisers or marketing agencies. Your contact details will never be passed to another company for their own marketing purposes.
bdok bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with the site. A cookie is a small text file stored on your device when you visit a website. It does not contain executable code and cannot access other files on your device.
The types of cookies used on the bdok bet platform are as follows:
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your bdok bet account. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
bdok bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Your responsibility: While bdok bet takes every reasonable step to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your bdok bet account, enable two-factor authentication, and never share your login credentials with anyone.
bdok bet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods for different categories of data are as follows:
When personal data is no longer required and the applicable retention period has expired, bdok bet securely deletes or anonymises the data so that it can no longer be linked to you as an individual.
As a player at bdok bet, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected]. We will respond to all requests within 30 days.
Please note that some rights are subject to limitations. For example, we cannot delete transaction records that we are legally required to retain. Where a limitation applies, we will explain the reason when responding to your request.
Identity verification for data requests: To protect your privacy, bdok bet will verify your identity before processing any data rights request. You will be asked to confirm your registered email address and may be asked to provide additional verification depending on the nature of the request.
The bdok bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the bdok bet platform in any way.
If bdok bet becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all associated data will be deleted, and any deposits made will be returned to the payment method used, minus any amounts already wagered.
If you are a parent or guardian and you believe your child has registered an account at bdok bet, please contact us immediately at [email protected] so we can take appropriate action.
bdok bet may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.
For significant changes that materially affect how we use your personal data, bdok bet will notify registered players via email or via an in-platform notification before the changes take effect. Your continued use of the bdok bet platform after any changes to this policy constitutes your acceptance of the updated terms.
Stay informed: We recommend reviewing this Privacy Policy periodically. The "Last updated" date at the top of this page will always reflect when the most recent change was made. If you have questions about any change, contact [email protected] before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bdok bet handles your personal data, the support team is available 24 hours a day, 7 days a week.
When contacting us about a data rights request, please include your registered email address and a clear description of your request. This helps us locate your account and process your request without unnecessary delays.
These are the privacy principles built into the bdok bet platform — not just written in a policy document, but enforced in how we operate every day.
Every piece of data you send to bdok bet — from your login credentials to your payment details — is encrypted in transit using TLS. Your information cannot be intercepted between your device and our servers.
bdok bet does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account and improve your experience on the platform.
Identity verification at bdok bet is not just a regulatory requirement — it protects you from fraud and ensures that no one else can access your account or withdraw your funds without your knowledge.
bdok bet gives you clear rights over your personal data — access, correction, deletion, and portability. Submit a request to [email protected] and we will respond within 30 days, no questions asked.
We keep your data only as long as necessary. Transaction records are held for 7 years as required by financial regulations. Everything else is deleted or anonymised as soon as the retention period expires.
If you no longer want to receive promotional messages from bdok bet, you can opt out instantly via the unsubscribe link in any email or by contacting support. Your gaming experience is not affected by opting out.